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 unacceptable error
 
jimbolito
233 posts
4th
Joined
2/13/2006



unacceptable error
Posted: 10 May 06 3:57 AM
I typed a journal entry, then type a title, then clicked Update, and I was left with only the title.  What I had written was lost.  Very uncool.
The Great Jimbolito
mykemurfy
185 posts
5th
Joined
2/16/2006



Re: unacceptable error
Posted: 11 May 06 4:37 PM

Hi jimbolito,

I'm really sorry you lost your post.  It makes me furious when that happens on other sites, so we'll figure out what caused it and fix it quickly.  I have a few questions for you...

For about how long were you writing the post before you tried to save it?

Were you prompted for a login after you submitted it?

Had you copied and pasted anything from Microsoft Word into the editor as you were writing that post?

Thanks,
-Mike

jimbolito
233 posts
4th
Joined
2/13/2006



Re: unacceptable error
Posted: 11 May 06 6:58 PM

I was probably writing for about 10 minutes

No, I wasn't prompted for a login.  I hit update and was sent to the main journal page.  I think the last thing I had done was make a title.  Not sure though.

I hadn't copied and pasted anything.


The Great Jimbolito
mykemurfy
185 posts
5th
Joined
2/16/2006



Re: unacceptable error
Posted: 12 May 06 10:05 AM

OK, thanks for the details.  One more question - had you done any editing in the HTML tab while you were editing, or just the Design tab?  (at the bottom of the editor)

Thanks

jimbolito
233 posts
4th
Joined
2/13/2006



Re: unacceptable error
Posted: 13 May 06 12:33 AM
Nope.  No HTMl effecting.  Just type an entry, typed a title, hit update.  Nothing else.
The Great Jimbolito
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